Managing Amazon reviews can not only be a laborious task, but neglecting to act on customer reviews & questions can have a detrimental impact on your Amazon sales.
Take control of your Amazon (and other marketplace) reviews via LevelVoice product reviews & questions management software.
Product Review Alerts
Immediately have your team respond to Amazon reviews, including those which are potentially damaging to your product, brand & future Amazon revenue.
Optionally only receive alerts for a specific review sentiment e.g:
- ONLY alert for negative product reviews..
- Alert for ANY product reviews..
Product Question Alerts
Unanswered product questions, or incorrectly answered product questions, greatly hamper on-page conversion rates.
Never miss another question with timely Amazon product question alerts.
Amazon Review History
A complete database of every product review that has ever been asked of your brands via buyers on Amazon, as well as other ecommerce marketplaces.
Filter by sentiment (positive / neutral / negative reviews), keywords, review dates etc.
Product Question History
A complete database of every product question that has been asked of your brands via Amazon shoppers & buyers.
Filter by both answered & unanswered product questions.
Global Amazon Coverage
Both household names & ambitious brands sell globally on Amazon.
LevelVoice provides your ecommerce brand with complete product review & question management across all of Amazon’s global marketplaces.
- Assign alerts to different members of a globally distributed team
- Automatic language translation of product reviews & questions
- Complete coverage for Amazon US, Canada, Mexico, UK, Germany, France, Spain, Italy, Netherlands, Australia, India & Japan.
Effortlessly monitor multiple brands on Amazon, and other ecommerce marketplaces, globally.
Modern brands sell on multiple ecommerce marketplaces.
LevelVoice provides your ecommerce brand with complete product question & review management across today’s most popular competing marketplaces including Walmart, Target, Best Buy & eBay.
Product Review Sentiment
Quickly drill-down into every negative, neutral & positive review that your brand has ever received on Amazon.
Individual Product Review Analysis
Analyze product reviews and uncover potential product issues at the the individual product level by drilling-down by ASIN, SKU, UPC, EAN etc.
Amazon Review Search
Search within the text of every product review your brands have ever received on Amazon – potentially unearthing a goldmine of insight for both your customer success and product management teams.